Contact us
Have a question? We're here to help. We look forward to hearing from you!
Company closures and holiday hours
- Thursday, November 28th: closed
- Friday, November 29th: closed
- Tuesday, December 24th: closed early starting at noon MT
- Wednesday, December 25th: closed
- Wednesday, January 1st, 2025: closed
Our web support resources will be available during company closures.
- To place an order, please utilize our online store
- Device guides and videos
- Sound processor troubleshooting and online service requests
- Help with insurance needs
- Log in to your Cochlear account to access account information
Get in touch with Cochlear
Office locations
Cochlear Americas
10350 Park Meadows Drive
Lone Tree, CO 80124
USA
Toll free: +1 800 523 5798
Telephone: +1 303 790 9010
Fax: +1 303 790 1157
Cochlear Headquarters
1 University Avenue,
Macquarie University, NSW, 2109,
Australia
Telephone: +61 2 9428 6555
Fax: +61 2 9428 6352
Security
If you have any information, security concerns or would like to report a security vulnerability, please contact our IT Security team via 
