When to consider an upgrade

A demonstrated improvement in technology and hearing performance is a main consideration for upgrading. This enhanced performance may also be a sufficient medical reason to upgrade a new sound processor using your insurance benefits. A replacement sound processor may be considered medically necessary by your insurance company if it achieves a functional improvement in auditory performance, minimizes safety risks, or improves quality of life.

As with all technology, there is a set time period that it is likely to remain in service before newer technology supersedes it. Many insurance plans, including Medicare and Medicaid, may authorize the replacement of a sound processor when it has reached or passed a stated period of "useful life," usually five years.

Cochlear technology is constantly evolving. Next-generation sound processors are designed to deliver new capabilities and work with your existing implant. As new technology is developed, older sound processors may become outdated and obsolete. Cochlear may decide to phase out production and support of aging technology, after which time, parts and accessories may no longer be available. Keep in mind, Cochlear has Nucleus® and Kanso® sound processor technology compatible with your current implant so you can continue to have access to the latest technology.

Should you or a loved one lose or irreparably damage your sound processor, your insurance company may permit an upgrade to the latest generation sound processor as a viable replacement.