Cochlear culture

Making a difference in the lives of others is one of the reasons our employees enjoy working at Cochlear.

What is working at Cochlear like?

Our customers trust us to deliver, and it takes continued technical and scientific innovation, along with the best service and support, to meet that responsibility.

Working at Cochlear means striving to deliver the best possible hearing outcomes and helping to transform people's lives. It's what makes our work so interesting, challenging and rewarding. We need people with passion to drive that approach.

"Cochlear's values really line up with my values. I'm also super-passionate about music and to know that the work that I do day to day will actually give somebody the gift of hearing is a beautiful thing."

– Ivana Popovac, Director of Systems Marketing

Whether your passion is designing and developing pioneering technologies; working in agile teams to manufacture quality products; providing high-quality customer support; or working in any of our other business areas, you can make a significant and valued contribution.

Are we right for you?

Thanks to our employees, Cochlear is a world-renowned, multi-award-winning global company. You will be collaborating with talented, friendly and supportive colleagues who share Cochlear’s dedication to making a difference in the lives of people around the world.

It’s been a passion of mine for 36 years … to help people understand what a cochlear implant is and how it can really help you hear. To see the evolution of the hearing technology is just astounding, it really is.

Sue, Cochlear™ Nucleus® System recipient

Innovation is at the heart of everything we do, which leads to growth, change and opportunity in every part of the business. We run award-winning learning programs designed to help you settle in, enable you to develop and encourage you to excel.

About Cochlear

Engaged employees around the world

91% of employees are proud of working at Cochlear and 92% understand how their role contributes to customer satisfaction.

Fast growing

Our workforce has expanded. Since 2004 we have grown from 500 to more than 4000 employees. In addition, we are supported by 1500 consultants/contractors across offices in more than 30 countries.

Global

Cochlear has a significant international footprint, selling in over 180 countries.

Acknowledged innovator

We hold more than 100 registered patent families and have won multiple industry awards. Cochlear products continue to set new benchmarks in hearing performance with the most reliable cochlear implants on the market.2

Pioneering

Our history of commercial innovation stretches back to 1982 with the first multichannel implants. In 2017, we launched the first Made for iPhone cochlear implant sound processor.3,4

Collaborative

Cochlear participates in research programs involving more than 100 centres and partners worldwide.

Committed

Cochlear has invested more than AUD$160 million to date in research and development.

What does Cochlear look for in employees?

At Cochlear, we are proud of our high-performance culture. We encourage every employee to take ownership of their career development from an early stage, developing the skills they need to grow, progress and achieve the best outcomes for themselves and for our customers.

Our four HEAR behaviors are integral to this. Aligned to our mission, vision and strategic goals, they provide clear expectations about the approach and behaviors required to succeed in your role. In turn, this helps us achieve our business goals and objectives.

US Transparency in Coverage Rule

Under the Transparency in Coverage Rule, issued in 2020 by the U.S. Department of Health & Human Services, U.S. Department of Labor and U.S. Department of the Treasury and enforced beginning 7/1/22, health plans (which includes clients who sponsor employee benefit plans) and health insurance issuers must publish two separate Machine Readable Files.

The link below leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

https://www.cigna.com/legal/compliance/machine-readable-files

 

Apple, the Apple logo, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

References

  1. 2019 Cochlear Global Employee Engagement Survey
  2. Cochlear Nucleus Reliability Report, Volume 19, December 2020. D1805413.Cochlear Limited; 2021.
  3. The Cochlear Nucleus 7 Sound Processor is compatible with Apple and Android devices. For compatibility information visit www.cochlear.com/compatibility.
  4. PR Newswire "Cochlear introduces the world's first Made for iPhone cochlear implant sound processor" [cited 12 October 2018]. Available from: https://www.prnewswire.com/news-releases/cochlear-introduces-the-worlds-first-made-for-iphone-cochlear-implant-sound-processor-300494185.html