Nucleus® smartphone compatibility
Some features rely on the compatibility of Nucleus® processors with Apple and Android™ devices.
Page contents
- Details about direct streaming from a compatible device.
- How the Nucleus Smart App works.
- How Hearing Tracker and Find my Processor function.
Audio streaming from a compatible device*
The Cochlear Nucleus®8 and Kanso® 2 Sound Processors includes technology to stream sounds (music, calls, videos, etc.) directly from a compatible device* without needing any additional accessory or device.
Control settings with the Nucleus Smart App
The Nucleus® Smart app provides the ability to directly adjust the settings of the Nucleus 8 and Kanso 2 processors and ensure their operation from a compatible Apple or Android ™ device * or an Apple Watch^.
With the Nucleus Smart App, it is possible to:
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Access personalised hearing information with the Hearing Tracker.
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Quickly change programs or volume and check battery life without carrying a separate Remote Control.
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Find a lost processor using the "Find my processor" feature.
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Start wireless streaming to Cochlear True Wireless™ devices.
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Adjust master bass, volume and treble.
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Set up notifications to alert if the coil is off.
- Connect and adjust settings
- Locate a misplaced sound processor
- Compatible with Apple Watch
The Nucleus Smart App can be downloaded for free via the Apple App Store or the Google Play store.
How Find My Processor and Hearing Tracker work
The Nucleus® Smart App may be used to locate a Nucleus® 8 or Kanso 2 Sound Processors by using GPS to define the last location of the sound processor using a compatible smartphone.
The Hearing Tracker may be used for information about when the coil is off and the time in speech.
An audiologist might be able to use Hearing Tracker information for troubleshooting or adjustments.
Remote support, wherever you are
Cochlear's technology gives you the ability to update your processor and check your hearing performance from the comfort of your home, without having to go to the fitting center.
Remote Firmware Updates
The firmware for the Nucleus 8 and Kanso 2 processors can be updated remotely via the Nucleus Smart application. These updates keep the processors running at peak performance and ensure compatibility with the latest smartphones.
Remote Check
Remote Check allows you to perform a hearing assessment at home using the Nucleus Smart application on a compatible smartphone*, without having to come to your center. Remote Check is not available in all countries and must be activated by the clinician before it can be accessed in the app.
More information
^ The Nucleus Smart App is available for watch OS 6 and later. For a list of compatible devices visit www.cochlear.com/compatibility.
* The Nucleus 8 and Kanso 2 Sound Processors are compatible with Apple and Android devices. For a list of compatible devices visit www.cochlear.com/compatibility.
# The 'Coil off' data in the Hearing Tracker within the Nucleus Smart App is not available for Nucleus 22 implant recipients.
Disclaimer
For a full list of Cochlear’s trademarks, please visit our Terms of Use page.
Apple, the Apple logo, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google LLC. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Google Play and the Google Play logo are trademarks of Google LLC.
The Cochlear Nucleus Smart App is available on App Store and Google Play. For compatibility information visit www.cochlear.com/compatibility.
For a list of compatible Apple and Android devices go to www.cochlear.com/compatibility.