When to upgrade

As you progress through life, your hearing needs may change with your circumstances. Whether you’re studying or navigating the workplace, juggling family, or planning for retirement, a new sound processor can help improve your hearing experience so you can get the most out of each stage of life.

To find out if a new sound processor can better meet your hearing or lifestyle needs, talk to your hearing health professional.

Our passion for your progress drives us to continually innovate our sound processors to better meet your needs now and into the future.

With advances in hearing technology and features like ForwardFocus^†, a next-generation sound processor is designed to provide clearer sound, even in noisy environments.^1,2 New features can provide easier ways to connect with others online, on the phone and in person.

A smaller, more comfortable design, improvements in battery life and accessories like the Aqua+ are more great reasons to consider a sound processor upgrade.

A lost or irreparably damaged sound processor can be stressful, but there are options to get you hearing again. If a replacement device is no longer available, you may choose to upgrade to a next-generation sound processor. Our latest sound processors come with improved hearing technology and additional features, as well as a new global warranty.

The ‘Find my processor’ feature in your new sound processor’s Smart App can help you locate your misplaced device via a compatible smartphone*.

As technology progresses, sourcing parts for the manufacture, service and repair of older sound processors becomes increasingly difficult. Next-generation sound processors not only work with your existing implant,** but they offer more advanced technology to help you hear more clearly and better connect with what you love.

If your older generation sound processor needs to be repaired, contact Cochlear to check the service period for your device; it may still be covered by warranty or a service agreement. Talk to your clinician or health insurance provider to see if you are eligible for a new sound processor.