2024 Australia EOFY Online Store Promotion (“Offer”) Terms, Conditions and Exclusions (“Terms”)

1. The promoter of this offer is Cochlear Limited (“Cochlear”)

2. The Offer is valid from 2:00pm (AEST) 15 May 2024 to 5:00pm (AEST) 30 June 2024 (“Offer Period”) for items ordered on the Cochlear™ Online Store, Australia https://www.cochlear.com/au/en/shop

3. To receive a 20% discount on your product purchase (“Discount”) during the Offer Period, you must be a registered Cochlear™ Nucleus® and/or Cochlear Baha® and/or Cochlear Osia® implant recipient residing in Australia and registered as a myCochlear™ account holder.

4. During the Promotion Period, the Discount;

  • will automatically be applied to product(s) at the time of purchase on the Cochlear™ Online Store, Australia;
  • will be limited to a maximum of 20 items (excluding batteries, where a maximum number of 100 batteries will receive the Discount); and
  • will not apply to a purchase of a Sound Processor upgrades.

5. Returns and exchanges are subject to the Cochlear Return and Refund Policy and Cochlear’s Terms and Conditions of Sale. If you return or seek a refund on any product purchased using the Offer, the value of the Discount will not be refunded to you.

6. Delivery charges may apply to orders placed during the Offer Period.

7. To the extent permitted by law, Cochlear (acting reasonably) reserves the right to change these Terms at any time, including the discontinuance of the Offer. Changes to these Terms will be available on the Cochlear Online Store, Australia.

8. These Terms are to be construed and enforced in accordance with the laws of New South Wales, Australia.


Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always follow the directions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

Cochlear, Hear now. And always, and the elliptical logo are either trademarks or registered trademarks of the Cochlear group of companies © Cochlear Limited 2024 D2217643 MAY 2024